Privacy Policy
This Privacy Policy explains how Solar Verdict ("we", "us", "our") collects, uses, discloses, and protects your personal information when you use our website and our free assessment service (together, the "Service"). We handle personal information in accordance with the Privacy Act 2020 (New Zealand) and its Information Privacy Principles.
1. Information we collect
Information you provide. When you request a free assessment or contact us, we may collect your name, email address, phone number, residential or property address, and details about your property and energy use that you choose to provide.
Information collected automatically. When you visit our website we may collect device and usage information such as your IP address, browser type, the pages you view, and the date and time of access, including through cookies and analytics tools (see section 5).
2. How we use your information
We use your personal information to: prepare and deliver your assessment and respond to your enquiries; where you ask us to, introduce you to relevant third-party providers; operate, maintain, and improve the Service; send communications you have requested and, where permitted, marketing (from which you may opt out at any time); and comply with our legal obligations.
3. Disclosure of your information
We may disclose your personal information to: third-party providers (such as installers or assessors) where you have asked us to connect you, so they may contact you about your enquiry; service providers who help us operate the Service (for example hosting, email, and analytics providers), who are required to use it only for that purpose; and any person where disclosure is required or authorised by law. We do not sell your personal information.
4. Storage and security
We take reasonable steps to protect your personal information from loss and from unauthorised access, use, modification, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Cookies and analytics
Our website uses cookies and similar technologies, including analytics services, to understand how the site is used and to improve it. You can configure your browser to refuse cookies or to alert you when they are set; some features of the Service may not function correctly if you do.
6. Overseas storage
Some of our service providers may store or process information outside New Zealand. Where they do, we take reasonable steps to ensure your information is protected by comparable safeguards to those required under the Privacy Act 2020.
7. Retention
We retain personal information only for as long as it is needed for the purposes described in this Policy, or as required by law, after which it is securely deleted or de-identified.
8. Your rights
Under the Privacy Act 2020 you may request access to, and correction of, the personal information we hold about you. You may also withdraw your consent or unsubscribe from marketing at any time. To exercise these rights, contact us using the details below.
9. Children
The Service is intended for adults. We do not knowingly collect personal information from children.
10. Changes to this Policy
We may update this Policy from time to time. The current version is published on this page and applies from the date shown below.
11. Complaints and contact
If you have a question or concern about how we handle your personal information, please contact us using the details on our website. If you are not satisfied with our response, you may complain to the Office of the Privacy Commissioner.
Last updated: 2026.